FAQs
ORDERS & CHECKOUT
How do I place an order?
Browse our collections, select your size, and add items to your cart. When you're ready, click checkout and follow the prompts to complete your purchase securely.
Can I modify or cancel my order after it's placed?
We process orders quickly, so changes may not always be possible. Contact us as soon as possible at pktrktapparel@live.com.au and we'll do our best to help.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.
SHIPPING
Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary by destination and will be calculated at checkout.
How long will my order take to arrive?
Domestic (Australia): typically 3–7 business days.
International: typically 7–21 business days depending on your location and local customs processing.
How do I track my order?
Once your order is dispatched, you'll receive a shipping confirmation email with tracking details.
SIZING
How do I find my size?
Size guides are available on each individual product listing. We recommend checking the measurements before ordering as our pieces are designed with a streetwear fit. If you're unsure, feel free to reach out to us.
RETURNS & REFUNDS
What is your returns policy?
We accept returns within 30 days of delivery on unworn, unused items in original packaging. For full details, visit our Returns Policy page.
What if my item arrives damaged or faulty?
We're sorry to hear that. Please contact us at pktrktapparel@live.com.au with your order number and photos of the issue and we'll make it right promptly.
WHOLESALE & STOCKISTS
Do you offer wholesale?
Yes, we do. Visit our Wholesale page for more information or reach out to us directly.
STILL HAVE A QUESTION?
We'd love to hear from you. Get in touch at pktrktapparel@live.com.au and we'll get back to you as soon as possible.